Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
Great location
Friendly staff
Small rooms
Limited breakfast options
7.8/10
Very good
Rooms
8.0
Location
9.5
Service
8.0
Dining
8.0
Guest reviews
7.8/10
based on 2 reviews
8.3
8.3/10 based on 2485 reviews
Michael
United States,
October
2023
7.6/10
The hotel is conveniently located right beside Kawazaki station, making it easy to explore downtown and reach Haneda airport. The rooms are just about enough in size and come equipped with a proper kettle and full-sized mug, which is a nice touch. The service is courteous, with kind staff, although an additional charge of 11,000 yen for a room mix-up was inconvenient. The dining options offer a mix of Japanese specialties and American-style dishes, just enough to keep you satisfied throughout the day.
Rooms
8.0
The rooms are just about enough in size and come with useful amenities like a proper kettle and full-sized mug.
Service
7.0
The staff is kind and courteous, ensuring a pleasant stay despite a hiccup with an additional charge for a room mix-up.
Location
9.0
The hotel's location right beside Kawazaki station makes it a convenient hub for exploring Tokyo or Yokohama, although the lack of parking can make it busy.
Dining
8.0
The dining options offer a satisfying mix of Japanese specialties and American-style dishes to keep you fueled throughout the day.
Facilities
6.0
The hotel lacks additional services like city tours or a spa, but the convenient location compensates for this.
William
United States,
July
2023
8.8/10
My stay at the hotel was delightful! The rooms were on the small side but clean and tidy, offering a comfortable experience. The staff was incredibly kind, friendly, and always ready to help. The location couldn't be better, being close to Kawasaki station and surrounded by convenient facilities. The dining options were good, catering to both Western and Japanese tastes. Overall, a great experience with just a few minor drawbacks.
Rooms
8.0
The rooms were clean and comfortable, albeit on the small side, which is quite common in Japan.
Service
9.0
The service was impeccable, with the staff being kind, friendly, and very cooperative.
Location
10.0
The hotel's location was superb, being very close to Kawasaki station, a shopping mall, and offering easy access to transportation.
Dining
8.0
The dining experience was satisfying with a good mix of Western and Japanese options.
Facilities
9.0
The facilities were well-maintained and offered all the necessary amenities for a comfortable stay.